Lead Backend Engineer, Incident Management

VintedAmsterdamHybridFull-time2 weeks ago

Vinted is seeking a Lead Backend Engineer to be the lead technical architect for VITA, its in-house incident management platform. The role involves owning incident management and on-call processes, eliminating alert fatigue, and advancing AI in production, requiring proven experience with high-scale distributed systems and strong English communication.

What you'll do

Lead the team's technical direction: scope complex problems, design solutions and coordinate delivery across teams.
Own incident management and on-call processes, and lead improvements to both the processes and the tooling.
Eliminate alert fatigue across Vinted, collaborating with engineering teams to group noisy alerts, establish alert standards, and make every page actionable.
Advance practical AI in production, designing the event pipelines that allow our AI incident agent to accurately suggest root causes during live outages in minutes.
Define standards for SLOs and alerts across Vinted, and simplify the tools teams use to create them.
Define and track the product and process metrics that show whether our work makes a difference.
Keep alert routing and our other critical systems reliable and simple to operate, so the team can move faster.
Act as a technical mentor and multiplier for a growing team of five engineers, elevating their engineering discipline through thoughtful system design reviews and collaborative RFCs.

What you need

Must-have

GoJavaRustPythonC++Distributed SystemsObservabilitySLOs

Nice-to-have

Incident management toolingOn-call toolingObservability toolingPlatform team experienceLLM-based agents

Soft skills

Product mindsetTechnical communicationDiplomacyMentorshipCollaborationProblem solving

Backend EngineeringIncident ManagementObservabilitySLOsAIDistributed SystemsGoPlatformLeadSoftware Development

/What you'll do

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Must-have

Nice-to-have

Soft skills

What you'll do

What you need