Senior Product Manager

TiqetsAmsterdam AreaOn-siteFull-time2 weeks ago

Tiqets, part of Expedia Group, is seeking a Senior Product Manager to own outcomes for a B2C product team focused on helping travellers discover, choose and book experiences on Tiqets.com. The role requires 5+ years of product management experience in B2C e-commerce, marketplaces or travel, strong product judgment, and experimentation and data-driven decision making. The position is on-site in the Amsterdam area, working 3 days per week in-office, and requires living in the Netherlands.

What you'll do

Own the Tiqets.com B2C outcomes against clear business objectives
Drive customer experience and journey innovation across the B2C journey, from discovery and evaluating options to choosing the right activity and completing a booking
Define the product strategy for Tiqets.com, aligned with the overall Tiqets product strategy
Manage the full product lifecycle, from discovery and ideation to delivery, launch and impact evaluation
Own the roadmap and priorities for your team, balancing customer value, business impact and technical feasibility
Work with a dedicated product team of a designer and engineers, plus data science support
Build a deep understanding of customers: what they need, where they experience friction and what helps them choose and book with confidence
Work in a hypothesis-driven way: identify problems and opportunities, test, learn and iterate quickly
Work closely with Merchandising, Supply, Customer Service, Expedia teams and other product teams
Contribute B2C expertise to Expedia Group initiatives where relevant

What you need

Must-have

Product ManagementB2C e-commerceMarketplacesTravelExperimentationData-driven decision makingUX principlesProduct strategy

Soft skills

Product judgmentBringing people alongStakeholder influence without formal authorityCustomer empathyCommunication

Senior Product ManagerB2CE-commerceMarketplacesTravelMuseumsAttractionsExpedia GroupAmsterdamProduct Strategy

/What you'll do

/What you need

Must-have

Soft skills

What you'll do

What you need