(Senior) Manager - Product Account Manager - SAP Add-on

DeloitteAmsterdamHybridPart-time2 weeks ago

Deloitte is seeking a (Senior) Manager - Product Account Manager for its SAP Add-on (ITL Suite) within the Tax Transformation Consulting team in Amsterdam. The role bridges client needs and product evolution, requiring 8+ years of SAP product management experience and strong client-facing skills. The position offers part-time (32 hours) or full-time (40 hours) hybrid working.

What you'll do

Develop a deep understanding of each client's business drivers, pain points, and strategic objectives, and act as a trusted advisor throughout the engagement.
Define feature requirements and acceptance criteria in collaboration with clients and the Functional owner, ensuring clarity, feasibility, and alignment with business needs.
Prioritize the product backlog together with the Product Programme Lead and Functional owner, balancing client requests with technical constraints and roadmap strategy.
Communicate trade-offs, timelines, and scope in a clear and structured way, managing client expectations and preventing misalignment.
Gather client feedback following releases, drive continuous improvement, and identify opportunities for product enhancement.
Serve as the primary point of contact for product and feature-related questions, building strong, collaborative, and trusted client relationships.

What you need

Must-have

SAPProduct ManagementB2B enterprise softwareProfessional servicesAnalytical skillsCommunicationInterpersonal skillsClient relationship management

Nice-to-have

Tax softwareLegal softwareCompliance software

Soft skills

Client empathyStructured product thinkingComfort with complexityBalancing competing prioritiesCredibilityInsightResponsivenessPragmatic approach

SAPProduct Account ManagerDeloitteTax Transformation ConsultingAmsterdamPart-timeHybridSenior ManagerClient-facingProduct Management

/What you'll do

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Must-have

Nice-to-have

Soft skills

What you'll do

What you need