Sr. Customer Engineer, Central & Eastern Europe - Hebrew Speaking

CloudflareAmsterdamRemoteFull-time18 Sept 2026

Cloudflare is seeking a Sr. Customer Engineer for Central & Eastern Europe (Hebrew Speaking) to serve as a trusted technical advisor and architect of the customer journey. The role bridges technical strategy and business value, guiding enterprise clients from pre-sales validation through onboarding, deployment, and expansion. Requires 8-12 years of customer-facing technical experience, strong architectural and consultative skills, and a commercial mindset.

What you'll do

Lead technical deep-dive discovery and capture business requirements with Account Executives
Map complex customer infrastructure to Cloudflare architectures and bespoke solutions
Define scope, success criteria, and technical evaluation plans for Proof of Concepts and Technical Validations
Deliver tailored technical presentations, architectural diagrams, and demonstrations
Address complex technical objections, security compliance questions, and edge-case architectural requirements
Take accountability for suitable solution deployment strategy as part of proposals
Provide oversight to technical onboarding and implementation, serving as primary executive and engineering contact
Design structured migration and onboarding blueprints tailored to customer environments
Act as lead consultant for customer engineering teams on configuration best practices
Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy
Monitor customer health scores and telemetry to ensure rapid time-to-value and reduce deployment risk
Carry a variable quota tied to new business acquisition and account growth
Ensure deep platform adoption, retain revenue, and identify cross-sell and up-sell opportunities
Lead technical Quarterly Business Reviews to translate platform capabilities into ROI for C-level executives
Act as trusted technical advisor throughout the customer lifecycle
Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence
Identify deployment risks and provide remediation strategies
Leverage AI agents, LLMs, and internal platforms to automate routine tasks
Partner with Enablement Team to design, build, and govern technical resources
Define, document, and educate on Standard Operating Procedures, architectural best practices, and technical guides

What you need

Must-have

DNSCDNZero TrustNetwork SecurityCloudflare WorkersWAFLarge Language ModelsRetrieval-Augmented Generation

Nice-to-have

PCI DSSHIPAASOC 2hyperscaler backgrounddigital native backgroundstartup experience

Soft skills

communicationpresentationstakeholder managementconsultative advisoryarchitectural mindsetcommercial mindsetthought partnershipproblem solving

Customer EngineerSolutions EngineeringCloudflareHebrew SpeakingRemoteEnterpriseNetwork SecurityZero TrustAISaaS

/What you'll do

/What you need

Must-have

Nice-to-have

Soft skills

What you'll do

What you need