Project and Program Management - IC - G

Booking.comAmsterdamHybridFull-time15 Sept 2026

Booking.com is seeking a Program Manager in the Chief Business Officer (CBO) Office to lead a 500+ person craft encompassing Strategy, Business Operations, Program Management, and Change Management. The role involves driving AI solution adoption, standardizing program management practices, and building community engagement across a global organization. Candidates must be based in the Netherlands and have extensive experience in complex strategy execution and senior stakeholder management.

What you'll do

Lead the annual SBOPC craft plan and own end-to-end community engagement, including communications, events (All Hands, Summits), and managing volunteer networks.
Own the AI roadmap for the SBOPC craft by scoping, developing, deploying, and driving broad adoption of scalable AI workflows in collaboration with tech teams.
Drive broad organizational adoption and continuous improvement of the Booking Program Standards, embedding them as the default in AI solutions.
Act as the strategic liaison between the CBO Office PMO and Tech Standards teams to ensure business requirements are integrated into Jira usage.
Manage relationships with external partners (e.g., PMI) and internal Craft Managers to share best practices and drive organizational alignment.

What you need

Must-have

AI solutionsLLMsChatGPTClaudeGeminiGleanAtlassian SuiteJira

Soft skills

CommunicationStakeholder ManagementProactivePragmaticCustomer-centricAccountableLeadershipCollaboration

Program ManagementAIStrategyBusiness OperationsChange ManagementCommunity EngagementStakeholder ManagementSoftware DevelopmentHybridAmsterdam

/What you'll do

/What you need

Must-have

Soft skills

What you'll do

What you need