Strategic Account Manager

RoktSydneyOn-siteFull-time17 Sept 2026

Rokt is seeking a Strategic Account Manager in Sydney to drive measurable growth and expansion across complex e-commerce accounts. The role requires 4+ years of client success or strategic account management experience, strong technical and commercial acumen, and exceptional organizational skills. The position offers a target total compensation of $220,000-$236,000 and is on-site.

What you'll do

Own day-to-day strategic account management for your book of business, driving measurable growth, partner health, and expansion across multiple Rokt products.
Act as the quarterback across internal and external stakeholders, coordinating product, commercial, operational, and technical workstreams to ensure fast, precise execution.
Lead account planning and execution through disciplined use of Mutual Action Plans, Joint Business Plans, QBRs, and ongoing executive engagement.
Build and maintain strong relationships with senior client stakeholders, including navigating high-pressure conversations with credibility, clarity, and commercial rigor.
Use data, structured analysis, and AI-enabled tools to identify growth opportunities, improve program management, accelerate decision-making, and continuously optimize account outcomes.

What you need

Must-have

Strategic Account ManagementClient SuccessConsultingPartnershipsTechnical AcumenCommercial AcumenData AnalysisProgram Management

Soft skills

CommunicationOrganizationalStakeholder ManagementInfluenceTrust BuildingComposureAdaptabilityProblem Solving

Strategic Account ManagerAdvertising ServicesTechnologyEcommerceAIMachine LearningSydneyFull-timeOn-siteMid Level

/What you'll do

/What you need

Must-have

Soft skills

What you'll do

What you need