Solutions Architect - APAC

DrataAustraliaRemoteFull-time14 Sept 2026

Drata is hiring a remote Solutions Architect for APAC to serve as a customer-facing technical partner for enterprise customers, owning implementations and adoption of its security and compliance automation platform. The role requires 8+ years of post-sales experience in B2B SaaS and hands-on technical skills across cloud, APIs, and scripting. Candidates must be based in or aligned with APAC hours, with English fluency required.

What you'll do

Own a portfolio of APAC enterprise customers as their primary technical point of contact
Lead end-to-end implementations, including project plans, milestones, risk management, stakeholder coordination, configuration, testing, and launch readiness
Build trusted relationships with senior customer stakeholders and translate business, security, and compliance requirements into scalable solutions
Monitor customer health, usage, renewal risk, and expansion opportunities; partner with Customer Success to address risks proactively
Configure and customize Drata, integrate customer systems, support data migrations, and troubleshoot complex technical issues
Advise customers on integrations, APIs, cloud infrastructure, identity and access, development workflows, security tools, HR systems, and AI-enabled compliance workflows
Deliver training, workshops, QBR technical insights, documentation, and self-service guidance that increase customer adoption and independence
Reduce engineering escalations by diagnosing issues, documenting platform behavior, and providing clear technical remediations
Partner with Product and Engineering on UAT, bug reports, feature requests, customer use cases, and regional requirements
Share APAC customer trends and best practices across Customer Success and the broader company through enablement and technical documentation

What you need

Must-have

AWSGCPAzureREST APIsJSONJavaScriptTypeScriptReact

Nice-to-have

SecurityComplianceGRCAPAC regulatory requirementsData residencyRegional languages

Soft skills

CommunicationWritten and verbal communicationPresentationTrainingDebuggingRelationship buildingStakeholder coordinationCross-functional collaborationProblem solving

Solutions ArchitectAPACB2B SaaSSecurityComplianceGRCRemoteEnterprise ImplementationCustomer Success

/What you'll do

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Must-have

Nice-to-have

Soft skills

What you'll do

What you need