Staff Content Manager

ClioAustraliaHybridFull-time30 Sept 2026

Clio is seeking a Staff Content Manager to own its Australian legal content portfolio, treating legal content as a product and infrastructure layer. The role requires deep knowledge of Australian legal publishing, 7-10 years of relevant experience, and the ability to lead strategy, coverage parity, enrichment quality, and operational resilience across Australian materials.

What you'll do

Set and run the roadmap for Clio's Australian legal content, targeting parity with Westlaw Australia, LexisNexis Australia and CCH in coverage, currency and quality.
Set KPIs for completeness, update speed, enrichment depth and reliability.
Drive ROI through better win rates, customer trust, retention and revenue tied to Australian content.
Keep a full coverage map across Australian case law (High Court of Australia, Federal Court, state and territory supreme courts), legislation (Federal Register of Legislation, state legislation registers) and key secondary sources.
Rank coverage gaps by legal authority, customer demand, competitive risk and cost to fix.
Lead build, buy and license decisions with Licensing, Legal and Corporate Development, choosing the best cost-to-value outcome each time.
Keep a ranked backlog with Content Ops and Engineering, putting effort where it moves Australian content forward the most.
Work with Content Ops, Data Ops and Engineering to run and improve ingestion and enrichment pipelines, including the move to Iceberg.
Build Clio-owned pipelines that hold up under load and scale, cutting brittle third-party links and manual steps.
Set standards for monitoring, fault tolerance and disaster recovery to protect Vincent and Clio Work research features from downtime.
Work with Australian Editorial and Ops teams to review and improve enrichment across case law and legislative data.
Set metadata and structure standards, including parallel citations, legislative amendments, case summaries and hierarchy.
Lead enrichment work that pairs editorial skill with AI, improving how content is found, used and read by downstream AI tools.
Work with Finance and FP&A to size the financial and product impact of Australian content spend.
Keep dashboards that track cost per document, ingestion speed, coverage parity and enrichment reach.
Present quarterly to the Content Committee on roadmap progress, risk and business impact.
Compare Clio's Australian coverage, editorial quality and features against Westlaw Australia, LexisNexis Australia, CCH and other regional providers.
Find partnerships with courts, publishers and open data groups to reduce long-term dependency risk and open new access points.
Act as Clio's internal expert on Australian legal materials, training Product, Sales, Marketing and Support teams and maintaining an internal Australian Legal Materials Reference Guide.
Act as the expert voice on enterprise RFPs and major sales deals, and feed competitive insights into go-to-market materials, pricing, packaging and market entry plans.

What you need

Must-have

Australian legal system knowledgeLegal publishingLegal data operationsProduct managementContent managementETL pipelinesIngestion systemsMetadata structures

Nice-to-have

AINLPApache IcebergData lakehouse architecturesEnterprise RFPsSales deals

Soft skills

Clear communicationLeadershipProduct ownershipDriveData-drivenCommunication with executivesSetting standards

Content ManagementLegal AILegal PublishingAustraliaHybridFull-timeSeniorStaffLegal DataProduct Management

/What you'll do

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Nice-to-have

Soft skills

What you'll do

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