Sr Sales Mgr Amazon Connect APJ, Spec Sales - Amazon Connect (AAIS)

Amazon Web Services (AWS)SydneyHybridFull-time3 weeks ago

AWS is seeking a Senior Sales Manager to lead the Amazon Connect (CXE) business for Asia-Pacific and Japan. The role requires 7+ years of sales or sales management experience in infrastructure or cloud technology, with a focus on contact center as a service and generative AI. The successful candidate will drive go-to-market strategy, build a high-performing team, and develop strategic partnerships.

What you'll do

Drive strategic workloads to deepen business and technical relationships with customers and partners
Develop a high-performing team of sales experts
Build mechanisms to enable the field organization to drive day-to-day interactions that identify prospects for long-term business opportunities
Incubate new AWS Productivity Applications services
Scale existing AWS services
Deliver workload/solution specific domain expertise to the broader field organization
Develop repeatable, packaged solutions to solve customer challenges
Influence product teams to evolve products and address issues, concerns, and requests from the field
Analyze and determine key customer insights from business drivers, market trends, customer feedback, and operating metrics
Establish clear goals for the team, including quotas
Ensure team manages opportunities effectively throughout the sales cycle and practices good pipeline hygiene
Plan and allocate team resources to meet goals and quotas

What you need

Must-have

Cloud ComputingContact Center as a ServiceGenerative AISales ManagementCloud InfrastructureEnterprise ApplicationsMarket DevelopmentNegotiation

Nice-to-have

People ManagementCoachingRelationship BuildingExecutive Relationship ManagementBusiness Development

Soft skills

LeadershipMentorshipKnowledge SharingSelf-starterStrategic ThinkingCustomer Focus

SalesCloud ComputingContact CenterGenerative AIAWSAPJLeadershipHybridFull-timeSenior

/What you'll do

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Must-have

Nice-to-have

Soft skills

What you'll do

What you need