Sr Forward Deployed Engineer, AWS Forward Deployed Engineering

Amazon Web Services (AWS)MelbourneHybridFull-time2 weeks ago

Senior Forward Deployed Engineer role at AWS in Melbourne, embedding with strategic enterprise customers to design, build, deploy, and run AI-powered production systems. Requires 5+ years of professional software development, architecture leadership, and experience with AI tools and agentic development. Hybrid work with 30–50% travel.

What you'll do

Lead technical delivery across customer engagements
Own the technical strategy and execution for complex, multi-workstream customer AI programs
Make architecture decisions that span multiple services and organizational boundaries
Align technical approach with the customer's long-term technology strategy
Design foundational architectures for multi-agent orchestration, enterprise retrieval systems, and decision intelligence platforms
Build production systems that handle enterprise-scale traffic and reliability requirements
Define operational standards, evaluation frameworks, and production readiness criteria for AI systems
Establish mechanisms such as testing strategies, observability standards, and incident response playbooks
Drive operational improvements that raise the bar for the team
Define engineering patterns and contribute to the interview and hiring process
Mentor junior FDEs into independent contributors
Coach others on system design, customer engagement, and production operations
Identify systemic opportunities to expand AI adoption across the customer organization
Create accelerators and reusable platforms that reduce time-to-value
Feed learnings back into AWS services and the FDE practice

What you need

Must-have

Software DevelopmentProgrammingSystem DesignArchitectureDesign PatternsReliabilityScalingAI Agents

Nice-to-have

AWS ServicesAI/ML ApplicationsReactTypeScriptPythonGoAgile

Soft skills

CommunicationStakeholder ManagementLeadershipOwnershipUrgencyMentoringCoaching

Forward Deployed EngineerAWSAICloudSoftware EngineeringArchitectureEnterpriseHybridSenior

/What you'll do

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Must-have

Nice-to-have

Soft skills

What you'll do

What you need