Software Engineer, Trust & Safety

JobgetherNetherlandsRemoteFull-time1 week ago

Software Engineer, Trust & Safety needed for a fully remote engineering team building reliable email infrastructure for millions of developers worldwide. Requires at least five years of professional software engineering experience, deep hands-on experience with Node.js, TypeScript, and React, and strong infrastructure and reliability engineering skills. The role focuses on designing and developing sophisticated anti-abuse systems to protect legitimate senders while preventing spam, phishing, fraud, and account compromise.

What you'll do

Build and operate real-time enforcement systems that evaluate and act on potential abuse within strict millisecond-level latency requirements.
Design scalable detection pipelines that transform signals from email sending, receiving, and account activity into decisions and automated actions.
Develop, maintain, and improve detection rules and enforcement policies, ensuring they can be updated safely and evaluated consistently.
Detect and contain account takeovers and leaked API keys by identifying suspicious behavioral changes and limiting potential damage while avoiding unnecessary account lockouts.
Establish feedback mechanisms that record the reasons behind enforcement decisions and reversals, measure detection precision, and identify rules that negatively affect legitimate senders.
Automate manual workflows, including investigations, appeals, and bulk enforcement actions, to improve operational efficiency as platform usage grows.
Build, evaluate, and deploy machine learning classifiers for spam and phishing detection, validating their precision before enabling automated enforcement.
Implement safeguards that reduce false positives and ensure enforcement decisions are reliable, explainable, and reversible where appropriate.
Maintain comprehensive observability through structured logs, metrics, tracing, error handling, and audit trails for all enforcement activities.
Contribute across the full technology stack, including frontend interfaces, backend services, databases, queues, and supporting infrastructure.
Collaborate with engineering colleagues and developers using the platform to understand real-world needs and deliver effective, dependable solutions.
Take ownership of projects from discovery and technical design through implementation, production deployment, and continuous improvement.

What you need

Must-have

Node.jsTypeScriptReactHonoNext.jsGoAWSAWS CDK

Nice-to-have

Trust and safety engineeringFraud preventionCybersecurityAbuse detectionReal-time enforcement systemsRate limitingRules enginesCEL

Soft skills

Strong written and spoken English communication skillsCollaborationOwnershipThoughtful feedbackShared learningMutual support

Software EngineerTrust & SafetyRemoteFull-timeEmail InfrastructureAnti-abuseNode.jsTypeScriptReactGo

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Must-have

Nice-to-have

Soft skills

What you'll do

What you need